FAQ
Waxing, facials, and how appointments work. If your question isn't here, call or text — nothing is too basic to ask.
Make sure your hair is at least 1/4 inch long for effective removal. Exfoliate the area 24–48 hours before your appointment to remove dead skin cells and prevent ingrown hairs. Avoid using lotions or oils on the day of your appointment, and try to wear loose clothing to prevent irritation afterward.
Waxing can cause some discomfort, especially for first-timers, but the pain typically lessens with regular treatments. Our skilled esthetician uses high-quality wax and techniques to minimize discomfort. We also offer soothing post-wax treatments to help reduce any irritation.
Avoid sun exposure, hot baths, saunas, and intense workouts for at least 24–48 hours to prevent irritation and infection. Do not exfoliate the waxed area for a few days, and apply soothing lotions or aloe vera to keep the skin calm and hydrated.
It is generally recommended to get a facial every 4–6 weeks to maintain healthy, glowing skin. However, the frequency can vary based on your skin type and concerns. We can provide personalized recommendations based on your skin's needs.
Yes, we offer a variety of facials designed for sensitive skin. During your consultation, our esthetician will assess your skin and recommend the best treatment to ensure it is gentle and effective. We use high-quality, hypoallergenic products to minimize any risk of irritation.
Absolutely — the spa was built to cater to everyone's skincare needs. Concerns that show up differently on melanin-rich skin, like hyperpigmentation, post-inflammatory marks, and ingrowns, are treated with products and techniques chosen specifically for them.
We highly recommend making an appointment to ensure availability and the best possible service. While we do not accept walk-ins, we do accept same-day appointments when possible. Our schedule can fill up quickly, especially during peak times — booking an appointment guarantees that you receive the attention and care you deserve.
Online through Vagaro, any time. Call or text if you'd rather talk through what to book first — you'll get a straight recommendation.
Please give as much notice as you can so the time can be offered to someone else. Full details are on the policies page.
Still unsure what to book? Call and describe what's going on with your skin — you'll get a personalized recommendation, not a sales pitch.